One important questions to ask for both a new pool or pool resurfacing is, “What’s your warranty?”
I’m pleased to say that we use Pebble Tec brand refinishing and Pebble Tec offers a lifetime warranty.
An Authorized Pebble Tec Installer
Pebble Tec is a quality brand with a very durable product. They require anyone who put sin Pebble Tec be an authorized installer. Becoming an authorized installer not an easy matter either. A company’s entire team has to be trained. Pebble Tec will do spot checks several times during the year. They even put a guy with the company’s crew to work with all crews that are installing to it make sure that everyone is consistent and installing it correctly.
In addition to ensuring the installers are trained, Pebble Tec stands behind the warranty themselves. So, if anything were to happen to Grand Vista Pools, Pebble Tec would step in and take care of the warranty issue.
Warranty Claims
If there ever was an issue with a resurfacing project, the customer could just call me and I would contact Pebble Tec and have them go out to look at it. However, It should be noted, we’ve never had a legitimate warranty claim in the 100’s of Pebble Tec projects we’ve done. Any time we’ve gotten a call from someone saying they had a problem, it was because a screw fell out of their screen or a child left a toy in the pool and it rusted. I’ve never actually had a problem with Pebble Tec where it came apart or didn’t stick.
GVP is an authorized Pebble Tec installer
If you are looking to refinish your pool or get a new pool, we highly recommend Pebble Tec. Grand Vista Pools is an authorized Pebble Tec installer and we would love to talk to you about your pool finish. Contact us today to get started.
