What is Your Pool Refinishing Warranty?

One important questions to ask for both a new pool or pool refinishing is, "What's your warranty?"

I’m pleased to say that we use Pebble Tec brand refinishing and Pebble Tec offers a lifetime warranty.

Pebble Tec is a quality brand with a very durable product.  They require that anyone who uses Pebble Tec be an authorized installer.  Becoming an authorized installer isn’t a simple matter either.  A company's entire team has to be trained, and they will do spot checks 2 or 3 times during the year.  They will actually put a guy on a company's crew and he’ll go work with all crews that are installing to it make sure that everyone is consistent and doing it the same.

In addition to making sure the installers are qualified, Pebble Tec also stands behind their warranty themselves.  So, if anything were to happen to Grand Vista Pools, Pebble Tec would step in and take care of the warranty issue.

If there ever was an issue with a refinish, the customer could just call me and I would contact Pebble Tec and have them go out to look at it.  It should be noted, however, that we’ve never had a legitimate warranty claim in the 100’s of Pebble Tec jobs that we’ve done.  Any time we’ve gotten a call from someone saying they had a rust spot, it was because a screw fell out of their screen or a child left a toy in the pool and it rusted.  I’ve never actually had a rust spot or a problem with Pebble Tec where it came apart or didn’t stick.

If you are looking to resurface your pool or get a new pool, we highly recommend installing Pebble Tec.  Grand Vista Pools is an authorized Pebble Tec installer and we would love to talk to you about your pool finish.  Contact us today to get started.